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FAQ
FAQ
Getting Started
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I'm new to this, what do I need to get started vaping?
General
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Are all tanks & cartridges refillable?
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Do my batteries come charged?
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How long does a bottle of eLiquid last?
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My atomizer is leaking into the battery, is this normal?
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What is in Aqua Smoke Premium E-Liquid?
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What is mAh?
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What is resistance/ohm?
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What is the average lifespan of an E-Cig battery or atomizer?
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Where can I recycle my lithium batteries?
Tips/How-to
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How do I care for my Aqua Smoke vaporizer?
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How do I refill my Aqua Smoke vaporizer?
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How do I replace the coil in my Aqua Smoke vaporizer?
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Troubleshooting
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Why am I experiencing a harsh burnt taste from my vaporizer device?
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Should I keep spare parts?
Electronic Cigarette
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What is an Electronic Cigarette or E-Cig?
Order Information
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Does Aqua Smoke offer coupon codes?
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Who can use Aqua Smoke products?
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Has my order shipped?
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How do I change quantities or cancel an item in my order?
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How do I find my product?
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I have a question on my charges.
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How do I track my order?
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I need a copy of my receipt/invoice.
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I tried to make a purchase, why was my card was declined?
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How do I use a coupon?
My Account
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Trouble logging in, adding coupon codes or viewing pages?
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How do I create an account?
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How do I edit my account information?
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I forgot my password.
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