FAQ

Getting Started
• I'm new to this, what do I need to get started vaping?
General
• Are all tanks & cartridges refillable?
• Do my batteries come charged?
• How long does a bottle of eLiquid last?
• My atomizer is leaking into the battery, is this normal?
• What is in Aqua Smoke Premium E-Liquid?
• What is mAh?
• What is resistance/ohm?
• What is the average lifespan of an E-Cig battery or atomizer?
• Where can I recycle my lithium batteries?
Tips/How-to
• How do I care for my Aqua Smoke vaporizer?
• How do I refill my Aqua Smoke vaporizer?
• How do I replace the coil in my Aqua Smoke vaporizer?
• Troubleshooting
• Why am I experiencing a harsh burnt taste from my vaporizer device?
• Should I keep spare parts?
Electronic Cigarette
• What is an Electronic Cigarette or E-Cig?
Order Information
• Does Aqua Smoke offer coupon codes?
• Who can use Aqua Smoke products?
• Has my order shipped?
• How do I change quantities or cancel an item in my order?
• How do I find my product?
• I have a question on my charges.
• How do I track my order?
• I need a copy of my receipt/invoice.
• I tried to make a purchase, why was my card was declined?
• How do I use a coupon?
My Account
• Trouble logging in, adding coupon codes or viewing pages?
• How do I create an account?
• How do I edit my account information?
• I forgot my password.
WARNING: This product contains nicotine. Nicotine is an addictive chemical. Our products are intended for persons of legal smoking age only and not for sale or use by children, women who are pregnant or may become pregnant or any person with an elevated risk of any medical condition including heart disease, diabetes, high blood pressure or asthma. If you experience any side effects; stop using the product immediately and consult a physician. Our products have not been evaluated by the Food and Drug Administration. Please keep in a safe place out of reach of children and pets. Read our terms of use page before purchasing our products.
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